hero

Your Career in Tough Tech Starts Here

Explore jobs at Tough Tech Companies
106
companies
512
Jobs

Technical Program Manager, Client Projects

Osmo

Osmo

IT, Operations
New York, NY, USA
Posted on Oct 22, 2024

Who we are at Osmo:

Osmo is a digital olfaction company, on a mission to give computers a sense of smell to improve the health and wellbeing of human life. Why? Our sense of smell both enriches and saves lives, and has a deep and direct connection to our emotions and memory. Vision and hearing have been digitized, but not scent. It’s time we solve this. We’re bringing an unprecedented combination of software, data, hardware and capital to the historic challenge of giving computers a sense of smell.

We believe in the power of automation and carefully applied AI/ML to solve problems that are beyond what the unaided human mind can tackle on its own. In the first phase of our development, we are using our map of odor along with cutting-edge generative AI to create the next generation of aroma molecules (e.g., the ingredients in the fragrances we wear and the products we use). Beyond fragrance machine olfaction has application across many industries, including manufacturing, military, medicine, and more. Working for Osmo means solving problems using digital olfaction for these customers. We're a hybrid company with a laboratory and center-of-mass in New York, NY and offices in Somerville, MA.

Osmo is seeking a versatile and results-driven Technical Program Manager (TPM) to lead and manage multiple client projects. Reporting to the Chief Business Officer, the role will focus on collaborations with large multi-national companies in the consumer packaged goods, e-commerce, defense, and aerospace sectors. You will be the operational driver behind our projects, ensuring seamless execution while building lasting relationships with our clients.

This role combines project management, client relationship management, and technical problem-solving. You’ll act as the glue that binds internal teams and client expectations, ensuring delivery of high-impact solutions and scalable outcomes.

Key Responsibilities

  • Client Relationship Ownership: Be the trusted advisor and primary point of contact for multiple clients. Build deep, long-term partnerships by understanding client goals and delivering tailored, high-value solutions.

  • Project Leadership: Drive end-to-end delivery of projects, ensuring smooth execution, across teams. Align cross-functional efforts, including ML engineers, chemists, perfumers, and sensory scientists to deliver on technical milestones and client objectives.

  • Roadmapping and Operational Success: Partner with clients and executive teams to develop and execute project roadmaps. Be the first to identify potential risks or challenges, and work proactively to resolve issues before they escalate.

  • Client Success & Metrics: Track KPIs and ensure continuous alignment with client goals. Regularly report progress to clients and internal stakeholders, ensuring full transparency.

Required Qualifications

  • 3+ years of technical project management experience at a technology company and/or in technical capacity.

  • Proven success in managing complex projects and client relationships, with a strong focus on delivery and measurable results.

  • Demonstrated ability to integrate technical and business requirements into cohesive project plans, translating complex technical concepts for non-technical stakeholders.

  • Bachelor’s degree or higher in a STEM discipline or related field.

  • Must be authorized to work in the US.

  • Available to work on-site three days a week at our E 29th St, New York, NY location.

Ways to Stand Out from the Crowd

  • Experience scaling client programs from 1-10, with an interest in 0-1.

  • Experience working with multinational corporate clients, with a understanding of enterprise and/or consumer product development cycles.

  • You have experience supporting both product development and services.

  • Familiarity with CRM tools such as HubSpot or Salesforce.

  • You can use Python, SQL, or similar tools to analyze data.

  • Ability to obtain a US security clearance.

Salary: $163,000 to $228,000

Benefits: Medical, Dental, Vision, 401k and more.

If this role inspires you we’d encourage you to apply. We are committed to recruiting, developing, and retaining an incredible team optimized for a diversity of thought, background, and approaches. All employment decisions and responsibilities are determined based on current ability and your ability to grow, without regard to race, color, gender identity, sex, sexual orientation, religion, age, marital status, physical, mental, or sensory disability, or any other characteristic protected by applicable law.

Recruitment & Staffing Agencies: Osmo does not accept unsolicited resumes from any source other than candidates. The submission of unsolicited resumes by recruitment or staffing agencies to Osmo or its employees is strictly prohibited unless contacted directly by the Osmo Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Osmo and Osmo will not owe any referral or other fees with respect thereto.